Last Updated: 11/02/2026

1. The Coaching Relationship The Client agrees that coaching is a co-creative relationship. The Coach Shane acts as a thinking partner to support the Client’s goals. Coaching is not therapy, counselling, or mental health medical advice. The Client is responsible for their own decisions, actions, and results.
 

2. Financial Terms

• Retainer: The service is a monthly retainer of $830, covering four (4) 50-minute sessions per month.

• Payment: Fees are paid in advance at the start of each month via Stripe (Visa, MasterCard, etc.).

• Recurring Billing: By purchasing, the Client authorizes Re: Align to charge the payment method on file automatically every 30 days.

• Late Payments: Access to sessions may be paused if the monthly retainer is not successfully processed.
   

3. Cancellation & Rescheduling

• 24-Hour Notice: The Client must provide at least 24 hours' notice to reschedule a session.

• No-Shows: Failure to show up or notify within 24 hours results in the forfeiture of that session. No-shows will not be rescheduled.

• Coach Cancellation: If the Coach must cancel, the session will be rescheduled as a priority at no extra cost.
   

4. Communication & Procedures

• Sessions are conducted via WhatsApp (+1 647-202-4945).

• Between-session support is available via WhatsApp or email for succinct updates.

5. Confidentiality & Privilege The Coach will maintain the strictest confidentiality regarding all Client information and session content. Both parties agree that the coaching relationship is intended to be a privileged communication space. The Coach will not voluntarily disclose any information to third parties without written consent, except where required by law (such as a valid subpoena) or in instances of imminent threat of harm to the Client or others.
 

6. Termination Either party may terminate the coaching relationship with 7 days' written notice. Refunds for unused portions of a pre-paid month are at the discretion of the Coach.